The car park is regularly at full capacity during peak periods, such as Friday and Saturday evenings. Please note, car park availability is not guaranteed as part of a hotel booking. With limited parking spaces, we encourage our guests to take advantage of the various public transport options, where possible. We hope that these measures give you comfort in choosing to stay at The Star Gold Coast, now and in the future.Ĭar parking fees will apply for bookings arriving from 22 November 2022. We will offer all hotel guests (The Star Grand and The Star Residences) a special car parking flat rate of $20 per night, for the duration of their stay. It’s during times like these the premium service we pride ourselves on is more important than ever.
Given the current circumstances, if you need to adjust any upcoming reservations made directly with The Star Gold Coast, we advise you to get in touch with our Reservations team for assistance. All travellers must comply with the current Government COVID-19 rules and regulations. In order to protect our guests and team members, we ask that if you are feeling unwell, please stay home. Our staff may choose to wear protective face masks while conducting their duties as a precaution. Hand sanitizer has been placed in public areas. Housekeeping teams have been issued with hospital-grade antibacterial products and implemented additional cleaning procedures to ensure all rooms are cleaned to the highest standards, paying particular attention to high touch items such as remote controls, light switches etc. Increased cleaning and disinfecting of all public areas and high-frequency touchpoints. Monitoring adherence to social distancing regulations. We take pride in maintaining the highest standards of cleanliness, and in response to the current climate, we have taken additional measures to protect our guests and our team.
The health and wellbeing of our guests and team members is of utmost priority to us, so it’s important that we put clear measures in place to help stop the spread of COVID-19.
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